FoxMatrix ("FoxMatrix", "we", "our", or "us") values your privacy and is committed to protecting the personal information you provide when using the FoxMatrix application, website, interview and assessment platform, and related services. This Privacy Policy explains how we collect, use, share, and protect information collected through FoxMatrix, as well as your choices regarding the use of your information.
FoxMatrix operates an interview and assessment platform that connects job candidates with expert interviewers and enables employers, recruiters and other organizations to conduct or outsource candidate assessments.
By using FoxMatrix, you acknowledge that you have read and understood this Privacy Policy.
Personal information means information that may be used to identify or reasonably relate to an individual. Depending on how you use FoxMatrix, we may collect information such as your name, email address, phone number, profile information, professional experience, skills, education, qualifications, resume/CV, profile photograph, documents, and other information you choose to provide.
When you participate in an interview or assessment through FoxMatrix, we may also collect interview questions and responses, interview notes, audio or video recordings, transcripts, assessment responses, scores, feedback, reports and scorecards, where applicable.
If you participate as an interviewer, expert or panel member, we may collect information such as your professional profile, areas of expertise, experience, engagement information and other information required to provide the interview and assessment services.
When you contact us through customer support, email, feedback forms or other communication channels, we may receive your name, email address, phone number, the contents of your communication and other information you choose to provide.
FoxMatrix may also automatically collect certain technical information when you use our Services, such as your IP address, device type, operating system, application version, browser information, device identifiers, log information, access times, usage information and diagnostic information.
Where required, FoxMatrix may request permission to access your device camera, photos, files or storage so that you can upload your profile photograph, CV, documents or other information supported by the application.
When personal information is collected, FoxMatrix may inform you about the purpose for which the information is collected and how it will be used.
Where FoxMatrix processes information as part of a recruitment or assessment process conducted by an employer, recruiter or client, that organization may also determine how and why your information is processed.
Where an interview or assessment is recorded, we will provide appropriate notice and obtain consent where required by applicable law.
Interview recordings, transcripts, assessment feedback and scorecards are treated as confidential information within FoxMatrix. Access is limited to authorized users based on their role, assignment, and business need.
FoxMatrix may use personal information for several purposes, including to:
FoxMatrix will not use personal information for materially different purposes without providing appropriate notice or obtaining consent where required by applicable law.
We do not sell your personal information.
We may share information with employers, recruiters, clients, and authorized organizations involved in the applicable recruitment or assessment process. Depending on the workflow, this may include candidate profiles, CVs, interview responses, recordings, transcripts, assessment results, feedback and scorecards.
We may also share information with interviewers, experts or panel members assigned to conduct a particular interview or assessment.
FoxMatrix may use trusted third-party service providers to support our Services, including providers of cloud hosting, storage, authentication, security, communication, analytics, interview technology and other technical services. Such providers may process information only as necessary to provide the relevant services to FoxMatrix.
FoxMatrix may also disclose personal information:
FoxMatrix requires authorized users to handle candidate, interviewer, and client information confidentially. Users must not access interviews that are not assigned to them or download, copy, or share recordings, transcripts, reports, or other confidential information for personal or unauthorized purposes.
Certain FoxMatrix features may use artificial intelligence or third-party technology to support interviewing, transcription, assessment, reporting, security or other Services.
Where third-party technology providers process personal information on behalf of FoxMatrix, we take reasonable measures to ensure appropriate contractual, technical and organizational safeguards are in place.
Users are not authorized to upload candidate recordings, transcripts, personal information, assessment reports, client information or proprietary information to unapproved external AI tools.
FoxMatrix retains personal information only for as long as necessary for the purpose for which it was collected and to meet applicable legal, contractual, regulatory and security requirements.
Our current retention guidelines include:
Information may be retained for longer where required by law, contractual obligations, dispute resolution, fraud prevention or security requirements.
When information is no longer required, it may be securely deleted, anonymized or archived in accordance with applicable requirements.
FoxMatrix is committed to protecting personal information through appropriate administrative, technical and organizational safeguards.
FoxMatrix controls access to sensitive information based on role, need-to-know, assignment, and business requirements. We may use authentication, access controls, monitoring, auditing, and other security measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
Employees, interviewers, contractors and other authorized users are required to protect candidate, interviewer and client information and must not transfer confidential information to unauthorized systems or personal devices.
However, no method of transmitting or storing information can be guaranteed to be completely secure, and we cannot guarantee the absolute security of information transmitted to or through our Services.
If FoxMatrix becomes aware of a suspected personal data breach or security incident, we will take appropriate steps to investigate, contain and address the incident.
Where required by applicable law or contractual obligations, we may notify relevant regulatory authorities, affected individuals, employers, clients or other appropriate parties.
Some parts of the FoxMatrix website may use cookies and similar technologies to maintain user sessions, remember preferences, understand how users use our Services, improve performance and support security.
You may control cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of our website.
Depending on applicable law, you may have rights regarding your personal information, including the right to access, correct or delete your information, request restriction of certain processing, object to certain processing, obtain a copy of certain information, or withdraw consent where processing is based on consent.
Where FoxMatrix processes information on behalf of an employer, recruiter, or client, you may need to contact that organization where it is responsible for determining the purpose and manner of processing.
You may contact FoxMatrix using the details below to exercise applicable privacy rights. We may need to verify your identity before processing certain requests.
The FoxMatrix website or application may contain links to third-party websites, applications, or services.
Please be aware that FoxMatrix is not responsible for the privacy practices or security of third-party websites or services that we do not control. We encourage you to review the privacy policies of those services when you leave the FoxMatrix website or application.
We may amend this Privacy Policy from time to time to reflect changes in our Services, technology, business practices, or applicable legal and regulatory requirements.
If we make material changes to the way we use personal information, we may provide notice through the FoxMatrix website, application, email, or other appropriate means.
The "Last Updated" date below indicates when this Privacy Policy was most recently revised.
If you have questions, concerns, or requests regarding this Privacy Policy or the way FoxMatrix handles your personal information, please contact us:
Company: FoxMatrix Global Services Private Limited
Application: FoxMatrix
Privacy Email: [Privacy Email Address]
Support Email: [Support Email Address]
Address: [Registered Company Address]
This Privacy Policy was last updated on [Insert Date].
